Dental Articles - London
New to London, ON? How to Choose a Family Dentist and Understand Your Dental Benefits
Posted by Lunar Smile Dentistry on Thu, 3 Sep 2026
New to London, Ontario? Learn how to choose a family dentist, understand Ontario dental benefits and CDCP coverage, and what to look for when registering with a dental clinic.
Starting Fresh in the Forest City
Moving to a new city comes with a long to-do list: finding housing, registering for services, and settling into a new routine. For many newcomers to London, Ontario, booking a dental appointment may not be the first item on that list, but establishing care early helps you stay on top of oral health before small concerns become larger ones.
Whether you have relocated from another province, arrived from abroad, or are simply switching neighbourhoods within the Forest City, choosing the right London dentist for your household is an important step. This guide explains what to consider when selecting a family dental clinic, how dental coverage works in Ontario, and how Lunar Smile Dentistry on Wharncliffe Road supports new patients getting started.
What to Look for in a Family Dentist
Not every dental clinic is the same, and the best fit depends on your family's needs. When evaluating options in London, consider the following:
- Comprehensive services: A clinic that offers preventive care, restorative treatments, and cosmetic options can reduce the need to visit multiple offices for different family members.
- Convenient location and hours: Look for a practice with accessible parking or transit options and appointment times that fit work and school schedules.
- Clear communication: Your dentist should explain findings, treatment options, and costs in language you understand, without pressure to proceed immediately.
- Insurance and billing support: A team that can help you navigate your plan and provide direct billing can simplify the financial side of care.
- Comfort options: If you or a family member feels anxious about dental visits, ask whether the clinic offers sedation or other comfort-focused approaches.
At Lunar Smile Dentistry, we provide family dentistry for patients of all ages, from children's first appointments to restorative and cosmetic care for adults. Our team, led by Dr. Adel Elbaz, focuses on patient education and transparent treatment planning.
Understanding Dental Coverage in Ontario
One of the most common questions newcomers ask is whether Ontario Health Insurance Plan (OHIP) covers dental care. For most adults, routine dental services such as cleanings, fillings, and exams are not covered by OHIP. Coverage is typically provided through:
- Employer or private dental insurance: Many workplace benefit plans include dental coverage for preventive and basic services. Coverage levels vary by plan, so review your policy details or contact your insurer before your first appointment.
- Student health plans: If you attend Western University, Fanshawe College, or another post-secondary institution, your student health plan may include limited dental benefits. Bring your plan information to your visit so our team can help you understand what may be covered.
- Government programs: Ontario offers targeted dental programs for eligible children and youth under 18, seniors, and individuals receiving social assistance. Eligibility and covered services depend on the specific program.
- Canadian Dental Care Plan (CDCP): The federal CDCP provides dental coverage for eligible Canadian residents who do not have access to private dental insurance and meet income requirements. Lunar Smile Dentistry accepts CDCP for qualifying patients.
If you are unsure which programs apply to you, our administrative team can discuss your situation during your initial visit. We follow the Ontario Dental Association fee guide and aim to provide clear cost information before treatment begins.
Registering as a New Patient
Once you have chosen a clinic, registering is straightforward. At Lunar Smile Dentistry, you can request an appointment online, call 226-884-2573, or email [email protected]. We are currently accepting new patients and offer evening and weekend appointments to accommodate busy schedules.
To prepare for your visit, you may complete our new patient forms online before you arrive. Please bring a valid photo ID, your insurance or CDCP information, a list of current medications, and any recent dental records or X-rays from your previous dentist if available.
For a detailed overview of what your appointment will include, visit our Your First Visit page. A typical new patient assessment involves a review of your health history, a comprehensive oral examination, digital imaging when appropriate, and a discussion of any concerns or goals you have for your smile.
Making Dental Care Accessible in London
We understand that cost, transportation, and dental anxiety can be barriers to seeking care, especially when you are new to a city and still building your support network. Lunar Smile Dentistry is located at 475 Wharncliffe Rd, London, ON N6J 2N1, with complimentary transportation options available for eligible patients. Ask our team about free Uber rides and shuttle services when you book.
New patients who complete an initial assessment may also be eligible for complimentary professional teeth whitening, subject to clinical suitability. For patients who experience anxiety, we offer sedation options and comfort-focused technology such as DREAM DENTAL Virtual Reality Therapy.
Building a Long-Term Relationship with Your Dentist
Regular dental visits play an important role in overall health. Routine cleanings and exams help detect issues such as cavities, gum disease, and oral cancer early, when treatment is often simpler. Establishing a relationship with a dentist who knows your history makes it easier to address concerns promptly and plan care that fits your lifestyle and budget.
Whether you need a checkup for the whole family, are exploring cosmetic options, or have a specific concern such as sensitivity or a chipped tooth, our team is here to help. You can learn more about our approach and meet the clinicians on our Meet Our Dentists page.
Take the First Step Today
Relocating to London is an exciting chapter, and taking care of your oral health should be part of settling in. If you are looking for a welcoming, comprehensive dental clinic on Wharncliffe Road, we would be glad to meet you and your family.
Contact Lunar Smile Dentistry at 226-884-2573 or book online to request your new patient appointment. We look forward to helping you build a healthy foundation for your smile in the Forest City.
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